One day, you’re going for a nice countryside drive in Minnesota when your engine starts sputtering and dies on you, leaving you stranded by the side of the road. You need to have your automobile repaired professionally so that you won’t have to worry about it breaking down again. The question is, how do you pick the right auto repair shop?
Whether your engine’s stopped working or you just need some routine maintenance, it’s important to take your vehicle to a reputable auto repair shop. Read on for some tips on how to find the best auto repair in MN.
Top 4 Qualities of a Reliable Auto Repair Shop
- Mechanics Are Honest & Upfront – When you bring your vehicle into the shop for a maintenance check-up, the mechanics may tell you that repairs are needed. If this happens, ask them what repairs are required and what the repair process will be. If the mechanic responds to such questions with vagueness or hostility, chances are you’re being scammed by a mechanic who’s either exaggerated the problems with your car to get extra money out of you or doesn’t really know what they’re doing. A good mechanic will explain exactly what’s gone wrong with your vehicle and how they’ll go about fixing it. Try to find an auto repair shop in Minnesota where the mechanics you interact with are fully transparent about their work so that you know you aren’t getting ripped off.
- They Stick to a Schedule – Depending on the extent of the repairs required for your vehicle, the amount of time that your car spends in the shop might vary greatly. While good work can take time, a good auto repair shop will know how much time it takes. If you’re told that it will take over a week for a simple repair, you’d be better off taking your car elsewhere. If the mechanics are deliberately vague about how long vehicle repairs will take, that’s an even worse sign; the auto repair shop is probably either overwhelmed with customers or staffed by incompetent technicians. The right auto repair shop in MN will give you a clear schedule for when vehicle repairs will be finished and if it’s going to take a long time, they’ll be forthcoming as to why.
- Their Work is Guaranteed – The best auto repair shops in Minnesota will guarantee the quality of their work. Be sure to ask the mechanic about their policies before letting them work on your vehicle. If your car still doesn’t drive right when you pick it up from their auto repair shop, they should either commit to fixing it without an additional charge or refund you for their incomplete work. If an auto repair shop doesn’t offer to do either of these things, chances are they don’t have much faith in the quality of their work and don’t mind ripping you off if the job doesn’t get done right.
- Good Customer Service – While the most vital aspect of an auto repair shop is that the mechanics can actually fix whatever’s gone wrong with your car, it’s also important that they provide good customer service to you during the repair process. Mechanics should be polite and willing to engage you in conversation. They should listen to what you have to say, not dismiss your concerns and act like they know everything. If an auto repair shop in MN treats you rudely or ignores your input, take your business elsewhere.
Minnesota’s Most Reputable Vehicle Repairs
If you’re a vehicle owner who’s looking for the best auto repair in MN, look no further. Arvu Auto’s team of talented auto mechanics provide fast, friendly and affordable vehicle repair and maintenance services. Contact us today for superior automobile repair services in the West Minneapolis metro!
